Fight Medicare Fraud -- Guard your Card
If you have Medicare, you can protect your identity and help prevent health care fraud by guarding your Medicare card like you would a credit card.
Identity theft arising from stolen Medicare numbers is becoming more common. Medicare is in the process of removing Social Security numbers from Medicare cards and replacing them with a new, unique number for each person with Medicare.
Medicare will mail new Medicare cards with the new numbers between April 2018 and April 2019.
The new card won’t change your Medicare coverage or benefits. And there's no charge for your new card.
But watch out for scammers!
Thieves may try to get your current Medicare number and other personal information by contacting you about your new Medicare card. They may claim to be from Medicare and use various phony pitches to get your Medicare number, such as:
- Asking you to confirm your Medicare or Social Security number so they can send you a new card.
- Telling you there's a charge for your new card and they need to verify your personal information.
- Threatening to cancel your health benefits if you don’t share your Medicare number or other personal information.
Don’t fall for any of this. Don’t share your Medicare number or other personal information with anyone who contacts you by phone, email, or by approaching you in person, unless you’ve given them permission in advance.
Medicare, or someone representing Medicare, will only call and ask for personal information in these situations:
- A Medicare health or drug plan can call you if you’re already a member of the plan. The agent who helped you join can also call you.
- A customer service representative from 1-800-MEDICARE can call if you’ve called and left a message or a representative said that someone would call you back.